Managed Services Workplace
What’s the Managed Workplace Service by Elmec?
An important business challenge is to improve efficiency and productivity while reducing complexity.
We manage the entire life cycle of the workstation and this differentiates us from simple reactive technical support. Elmec's Managed Workplace service mitigates problems through preventative operations by means of automation and control tools managed by a team of specialists.
We select only the best business devices from our partners HP, Lenovo and Apple to ensure the highest standards of service.
We support you in the patching process management and in the automatic updating of all business applications.
Help Desk Unlimited 24/7
A hybrid first-level support solution between remote service and on-site service (Desk Site Support), active 24/7 in 7 languages.
Thanks to the Managed Backup Client service, we guarantee you always saved and available data in case of restore, loss or breakdown.
International Advanced Logistics
We have cut device replacement recovery times by 80% compared to traditional IT suppliers with fast turnaround times guaranteed even abroad.
Manage tickets and real-time monitoring of your fleet, all installed equipment and safety of your devices from the MyElmec App.
Manage patches, updates and software licenses from just one dashboard.
90% of cyber-attacks come from human error. That's why we offer you systems for automatic distribution of patches and updates and for proactive monitoring of your workstations And with Elmec Managed Services you have access to your fleet information from every device thanks to a dashboard developed internally and customized on your operating experience.
certified technicians ITIL, PRINCE 2 and DevOps
Compliance and safety for the workplace
Digital tools (PC, Smartphone, Tablet and accessories/peripherals) allow the perfect contamination between people, technologies and the company's organization. Here are some of Elmec's solutions to improve user experience and productivity, while maintaining safety and compliance standards.
Managed Print Services
More than 10thousand printers managed all over the world
With Elmec Managed Print Services, you have a managed solution to optimize all your printing processes in a secure and energy-saving way.
Dashboard for consumption and device control
On-site and remote support 24/7
Asset Management Software
Your company's software ecosystem in one click
The Managed Licensing Services offer a solution for the global management of IT assets, combining a customized advisory service with the use of advanced tools for the monitoring of installed software.
Risk reduction during audits
Save on software licenses (even in the cloud!)
Mobile Device Management
Enable devices and mobile users
Programme all devices quickly and securely, manage App provisioning and user profiling policies, run applications and wiping remotely. Now it's easier.
Web security and navigation control
Automatic configuration and setup
Remote content deployment
Proactive management of your workstations with Elmec M-Box
Get better performances, stability and maximum security for your systems and all your company's devices.
With the M-Box formula (managed box) will access a series of advanced tools for the global management of your workstations.
Such as Hardware Inventory, Patch Management, Software Distribution and Software Update.
of hardware and software problems through machine monitoring.
Automation is the word
We support you in the management of tested and certified patching processes. We keep applications always aligned thanks to software distribution. We measure the use of software to release resources where they are not used effectively, optimizing your investments. We check the compliance of licensing contracts by mitigating the risk of economic impacts in the event of audits. We guarantee real-time visibility of your entire fleet of machines. Thanks to the Managed Backup Client Service, we ensure that your data will always be saved and available in case of restoration, loss or breakdown.